As a right-of-way manager, what is the best approach to handle public inquiries about herbicide applications?

The best approach to handle public inquiries about herbicide applications is to be prepared for common questions in advance. This proactive strategy allows the right-of-way manager to address concerns effectively and confidently. By anticipating the types of questions that the public may have, the manager can provide clear, accurate, and consistent information, which fosters trust and transparency.

Being well-prepared equips the manager to explain the reasons for herbicide applications, the types of products used, their safety measures, and potential impacts on the environment and public health. This not only satisfies public curiosity but also demonstrates the manager's commitment to responsible pest control practices and community engagement.

This approach contrasts with simply providing generic answers, which can lead to misunderstandings or assumptions about herbicide safety and application practices. Referring all questions to the manufacturer can create a disconnect between the public and the managing agency, and delivering overly technical details may overwhelm or confuse the public rather than facilitate understanding. Thus, preparation is key in effectively managing public inquiries.